![]() For more information, please see our Privacy Policy Page.When a child suffers a severe brain injury, one of the biggest changes for their family is the type of home that they need to live in. Our affiliate compensation allows us to maintain an ad-free website and provide a free service to our readers. This can affect which services appear on our site and where we rank them. While we strive to keep our reviews as unbiased as possible, we do receive affiliate compensation through some of our links. Our mission is to help consumers make informed purchase decisions. Clarify all fees and contract details before signing a contract or finalizing your purchase. For the most accurate information, please ask your customer service representative. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. And the company is expanding its footprint, so we think its reputation has the opportunity to grow too.ĭisclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. Yikes! These low grades should definitely give you pause, but we think the company may have suffered most from a tricky transition after its Verizon Fios acquisition. Power ranked Frontier last out of eight for very small businesses-with a score of 681 points out of 1,000. Power: In its business satisfaction survey, J.D. 2 BBB notes in its “Pattern of Complaint” summary that many customers complain of poor service and missed appointments. Better Business Bureau (BBB): In every state where it operates, the BBB grades Frontier Communication Corp.American Customer Satisfaction Index (ACSI): ACSI reported in 2020 that the customer satisfaction score for Frontier was the same as the previous year: 55 out of 100.We looked at a few sources to judge Frontier on this front, and here’s what we found: If you have 20 or more employees, Frontier offers even more add-ons for its medium- and enterprise-level services, including advanced ethernet, IP VPN, and voice services.įrontier offers 24/7 technical support for all of its business internet customers-fantastic! But not so fast-how good is that support? Static IPs: If you host your own web servers, run a virtual private network (VPN), or need an unchanging IP address for any other reason, definitely upgrade to the static IP option.Managed Wi-Fi: Keep your customers and employees connected with hotspots, network extenders, and remote management and monitoring services.Frontier Secure: This add-on gives you extra computer protection, cloud backup, and 24/7 premium technical support.DISH satellite TV: Whether you run a dentist office or a dive bar, choose from a suite of TV packages to entertain your patients or patrons. ![]() What’s more, you can purchase these internet and other technology add-ons to truly tailor your small business services: At least eight email accounts with 1TB (1,000GB) of mail storage.Secure wireless networking capabilities for several devices.Dedicated line connection (meaning you don’t share your internet bandwidth with other customers).99.9% uptime reliability average (see below for more details).24/7 business-centered technical support.From technical support to extra security, you can choose a valuable package to get the full internet services you need.įrontier includes these features with every internet plan or bundle: With your Frontier internet plan comes certain included features and the option to add other perks.
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